Sales Tips I Learned from My Cat
by Wendy Weiss, Weiss Communications
I love my cat. Her name is Ms. Kitty. She was named after Mr. Cat, who died 11 years ago, and after Amanda Blake of "Gunsmoke" fame. Ms. Kitty and I just celebrated our birthdays. Sheís 11. Iím... well, I celebrated a birthday, too. Those of you who are cat lovers are nodding your heads and smiling. The rest of you probably think Iíve totally lost it. But before you tune out completely, let me share some of the fabulous sales tips that I have learned from Ms. Kitty and from all the cats in my life. Be clear in knowing your goal Ms. Kitty always knows what she wants. Whether itís more food or to be petted or not to be petted, she knows what she wants and when she wants it. She spends much time pondering her wants. All that time spent sleeping on the coach is not what it appears. Sheís really planning her next move. Ask for what you want Once Ms. Kitty has determined her goal, she asks for it. Clearly and concisely. "Meow." She lets me know in no uncertain terms what she wants. And if Iím not clever enough to understand the first time, she is patient with me until I do. Ask again If at first you donít succeed. Ms. Kitty asks, and asks and asks. She wonít go away. She wonít stop saying, "Meow." She wants what she wants when she wants it, and she lets nothing stand in her way. Ask a lot of people Ms. Kitty has learned over time that I donít always immediately accede to her demands. Thatís okay. She just asks someone else. And then someone else. Eventually, some human being says "yes." Be persistent Ms. Kitty never judges herself. She doesnít worry about being "too pushy" or "too aggressive." She doesnít worry that her prospect might be "too busy" or "already have a cat." She believes in herself, she knows what she wants, and she keeps asking until she gets it. Donít take "no" for an answer Ms. Kitty is clever and creative. She keeps asking. She asks many people. She reworks her pitch and starts over. She does not hear "no." She realizes that sometimes humans are slow and she just has to keep after us till we "get it." Itís a process. © Wendy Weiss. All rights reserved. Wendy Weiss, "The Queen of Cold Calling," is a sales trainer, author and sales coach. Her book, "Cold Calling for Women," and her interactive CD-ROM, "Cold Calling for Printers," can both be ordered by visiting www.wendyweiss.com/products.shtml.
Contact her at wendy @ wendyweiss.com.
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